Relying on the strategic layout of dual hubs in the Netherlands and Germany, Hynee has built an efficient and convenient parts supply system for customers in the European market. This move marks a crucial step in Hynee's global after - sales service network construction and demonstrates its customer - centric development philosophy and firm determination to deepen its presence in the European market.
As the core hubs radiating the entire European market, the locations of the parts centers in the Netherlands and Germany have been carefully considered. Thanks to the geographical advantages of world - class logistics hubs such as the Port of Rotterdam and Amsterdam Airport Schiphol, the Dutch center can deliver parts to major Western European countries within 48 hours. The German site, on the other hand, relies on the local well - developed industrial infrastructure and dense transportation network to accurately meet the needs of customers in Central and Eastern Europe. The coordinated operation of the two centers not only shortens the parts response time to the industry - leading level but also provides customized parts storage and distribution plans according to the personalized needs of customers in different regions. This allows customers to get rid of the "waiting anxiety" during equipment maintenance and upgrading and enjoy efficient services "at their doorstep".
"What we sell has never been an isolated machine, but a comprehensive service solution throughout the entire life cycle," emphasized Hynee's global after - sales service director. The establishment of the European after - sales parts centers is a concrete manifestation of Hynee's commitment to the "customer - first" principle. For a long time, Hynee has always believed that high - quality products need to be matched with after - sales services of the same level to truly maximize customer value. To this end, in addition to the hardware - level parts storage, the centers are also equipped with a service team composed of multilingual technical experts. Through a combination of online consultation, remote diagnosis, and on - site support, they provide customers with full - process services from parts selection to installation guidance, ensuring that each parts supply can accurately solve customers' pain points.
Behind this strategic layout is Hynee's profound accumulation and strong strength in the field of after - sales services. As the first enterprise in the industry to establish its own parts centers in Europe, Hynee has invested heavily in building an intelligent inventory management system. Through big data analysis, it predicts the parts demand trends in different regions to achieve dynamic inventory adjustment. This not only ensures the sufficient supply of commonly used parts but also avoids resource waste. At the same time, the centers strictly comply with relevant EU quality standards. All parts have undergone rigorous quality inspections and maintain the same technical level as the original equipment, ensuring the stable operation of customers' equipment from the source and interpreting the brand commitment of "valuing quality and service" with practical actions.
The launch of the European after - sales parts centers not only brings tangible service upgrades to local customers but also sets a new benchmark for localized services in the industry. In the future, Hynee will continue to be customer - demand - oriented, constantly improve its global service network, and through technological innovation and service optimization, let "assured purchase, secure use, and warm after - sales service" become the common experience of every customer, continuously injecting impetus into the high - quality development of the global industrial sector.
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